Payment Instruction

author: VPGAME Time: 2015/07/24

 International payments caution:
1.Only the users whose ip are not chinese can use international payments.
2.Only the users whose vp account level is 2 or higher than 2 and your vp account is binded with your steam account can use international payments..
3.For the first time using international payments, you can recharge $5(3000V) max. Only the V Coins arrive you can use international payments second time. 
4.All international payments order will arrive after 7 days.



When you exchange  V using Visa or Mastercard, you might encounter problems as below :

 

1.Transaction declined by authorization system


If you faced this problem, it means you will need to contact the bank which issued your credit card, because your bank denied the payment.

 

2.Waiting for external risk


Your credit card is in the procedure of risk assessment. If you pass the assessment, V will deposit into your account. If you did not get it within 24 hours, please submit your inquiry in feedback. If you failed in the assessment, the money will not be deduct from your credit card. The risk assessment can take up to 24 hours.
You can cross check between your credit card payment record and V coin reloading record. If there is any problem, please submit an inquiry in feedback.

 

3.Transaction declined (limit exceeded)


Your credit card was short of cash limit, please contact the bank which issued your credit card.


4.Transaction succeeded,risk after payment rejected


your card can not pass risk management ,you reload V failed ,your fund will return to your card in 3-10 working days,more details you need to ask your card bank 。


5.Transaction pending


your card can not pass risk management ,you reload V failed ,your fund will return to your card in 3-10 working days,more details you need to ask your card bank 。